Privacy Policy

LAST UPDATED: 05 MARCH 2026

Advanceo is committed to protecting personal information in accordance with Quebec’s Private Sector Privacy Act (P-39.1), as modernized by Law 25. This policy applies to all personal information collected, used, communicated, retained, or destroyed in the course of our activities, including website interactions, onboarding, bookkeeping, payroll, accounting, API integrations, and back-office operations.

Legal Basis and Consent

We process personal information under one or more of the following legal bases:

The performance of a contract or pre-contractual steps,

Compliance with legal and regulatory obligations,

Advanceo’s legitimate interests (e.g security, fraud prevention), and

Your consent, when required

Consent is specific, informed, freely given, and may be withdrawn at any time, subject to legal or contractual limits.

Personal Information We Collect

Depending on the service provided, we may collect:

Identification data (name, address, contact details)

Financial and accounting data

Payroll and compensation information

Authentication data and secure access logs

Technical data generated by our systems or received via connected APIs

Information exchanged through integrated systems (ERPs, Accounting Software, CRM, etc.)

We collect identification data, financial data, payroll information, accounting records, authentication data, logs, and information exchanged via integrated APIs (ERPs, Accounting Software, etc.)

Purposes of Collection

We collect information for:

Service delivery and operations,

Client account management,

Payroll, bookkeeping, and accounting workflows,

Security, fraud prevention, and risk management,

Data analytics and service improvements,

Compliance with applicable laws.

Methods of Collection

Information is collected through our website forms, secure client portals, email exchanges, technological systems, integrated APIs, cookies, tracking tools, and general business interactions.

Cookies, Tracking and Profiling

Our website uses essential, functional, analytical, and marketing cookies. You may accept, refuse, or customize your cookie preferences at any time. Profiling is used exclusively to improve service and user experience.

Use of Personal Information

We use personal information solely for the purposes identified above. Any secondary use occurs only if compatible with the original purposes or authorized by law.

Service Providers and Third Parties

We may disclose personal information to trusted device providers such as cloud hosting providers, payroll systems, accounting systems, and authorized subcontractors.

All third parties are contractually required to:

Maintain confidentiality

Use the information only for the mandate

Notify us of any security incident

Destroy information once the mandate ends.

Cross-Border Transfers

When personal information may be transferred or accessed outside Québec, Advanceo performs a Privacy Impact Assessment (PIA) in accordance with Article 17 of Law 25 to ensure adequate safeguards.

Retention and Destruction

Personal information is retained only as long as necessary or per any applicable laws.

Your rights

You have the right to request:

Access to your personal information,

Correction of inaccurate or incomplete data,

Withdrawal of consent (where applicable),

Deletion of your information,

Portability (in applicable cases)

Information about automated decision-making processes.

Requests will be answered within 30 days, as required by law.

Children and Minors

Our services are not intended for children under 14. We do not knowingly collect such information without parental or guardian consent.

Security Measures

Advanceo uses administrative, technical, and physical safeguards including encryption, access controls, audit logs, secure authentication, and organizational training.

Policy Updates

This policy may be updated without notice. The latest version will always be posted on this page.

Privacy Officer

Name: Aristote Diasonama
Email: privacy@advanceo.ca

Questions or privacy requests should be directed to our Privacy Officer.